Our Services
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RedConnect VoIP Support
Carefree Support is part of your subscription
Remote Standard Support is Included in Each Subscription
Active subscribers benefit from remote support included at no additional cost. Onsite visits are subject to technician dispatch Fees and/or charges.
Software Updates and Firmware Management
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Priority Dispatch
RedConnect Customers benefit from Priority Dispatch. If your phones are down, we are on it!
CCTV / Access Control Support
Everything you need to get keep your systems running smooth
Certified Support Group
Turn every feature into a benefit for your reader.
Troubleshooting and Repair
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Maintenance Agreements Available
If you want to make sure to get the best performance from your technology, we suggest a Maintenance Agreement. We can create a custom agreement that includes the key points you need and not just an overall agreement that only addresses some of your needs. This can include:
CCTV
- Camera Refocusing
- Camera Lens Cleaning
- Recording Verifications and Adjustments
- Hard Drive Cleanup
- Free System Training
Access Control
Schedule Adjustments
- Door Lock Adjustments
- Mobile App Credential Management
- License and Software Updates
- Free System Training